Cookie Policy

This Cookie Policy explains how Incaspin Casino uses cookies and similar technologies on our Canadian website and mobile services. It also explains your choices about these technologies. By visiting or using our site, you agree that we can use cookies as described in this policy, unless you adjust your browser or device settings to refuse them.

For the purposes of this Cookie Policy, “Incaspin”, “we”, “us”, or “our” refers to the online entertainment services operated under the Incaspin brand for players in Canada. This Cookie Policy applies to all visitors and registered players who access our site, mobile site, or mobile applications from Canada.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, mobile phone, tablet, or other device when you visit a website. Cookies collect and store certain information about your use of the site. They help us recognise your device, remember your preferences, and improve how our services work.

Cookies may be:

Session cookies – which exist only while your browser is open and are deleted when you close it.
Persistent cookies – which remain on your device for a set period or until you delete them.
First-party cookies – which are set by Incaspin.
Third-party cookies – which are set by other companies, such as analytics or advertising partners.

2. Why We Use Cookies

We use cookies to help provide a safe, smooth, and efficient gaming experience. Cookies allow us to:

Keep our site secure and functioning correctly.
Remember you when you sign in and move between pages.
Save your language, currency, and other preferences.
Analyse usage so we can improve our games and features.
Measure the performance of marketing campaigns.
Show ads that are more relevant to your interests, where permitted.

Some cookies are essential for our site to work. Others are optional and help us improve performance or personalise content. You can control optional cookies using your browser settings and, where available, our on-site cookie controls.

3. Types of Cookies We Use

Below we describe the main categories of cookies that may be used when you visit our site as a Canadian user.

3.1 Strictly Necessary Cookies

These cookies are required for the basic operation of our website and services. Without them, core functions such as account login, session management, and security checks would not work properly.

Enable you to log in and stay logged in while you browse.
Help us enforce our terms, age restrictions (18+), and security rules.
Support payment flows and protect your transactions.
Keep track of your consent choices for cookies and privacy settings.

Because these cookies are strictly necessary, you cannot opt out of them through our on-site tools. You may still block them through your browser settings, but our services may then fail to function correctly.

3.2 Functional Cookies

Functional cookies allow us to remember your choices so that your experience feels more consistent and comfortable. These cookies are not essential, but they make your visit smoother.

Remember your language and regional settings relevant for Canada.
Store preferences for game filters, favourites, and layout.
Track whether we have already shown you certain information banners or pop-ups.
Maintain your chosen responsible gaming tools, such as limits or self-exclusion reminders, where technically supported by cookies.

3.3 Performance and Analytics Cookies

Performance cookies help us understand how visitors use our site. They collect information about page visits, clicks, loading times, and error messages. These cookies help us improve our site and keep it fast and stable.

Measure how many people visit our site and which pages are most popular.
See how players move through registration, deposit, and game sections.
Identify technical issues such as broken links or slow-loading pages.
Help us test new features and layouts to see which ones players prefer.

The data collected through analytics cookies is usually aggregated. We do not use these cookies to directly identify you, but they may use a unique identifier for your device or browser.

3.4 Advertising and Marketing Cookies

Marketing cookies are used to show you ads that may be more relevant to your interests and to measure the effectiveness of our marketing efforts. They may be set by us or by third-party partners who provide advertising services.

Record that you visited our site and may have shown interest in Incaspin Casino products.
Limit the number of times you see the same advertisement.
Measure the performance of campaigns, promotions, and affiliate links.
Help us show more suitable messages on other sites and platforms, where this is permitted by local rules and your consent settings.

Where required by Canadian privacy standards, we will obtain your consent for marketing cookies before they are placed on your device.

3.5 Security and Fraud Prevention Cookies

We also rely on cookies and similar technologies to help protect our players, the integrity of our games, and our systems.

Detect suspicious login activity or repeated failed attempts.
Help prevent fraud, money laundering, and abuse of promotions.
Protect your account from unauthorised access.
Support our compliance with licensing and regulatory obligations.

3.6 Third-Party Cookies

Some cookies on our site are provided by third parties that support our services. These third parties may set and read their own cookies on your device, subject to their own privacy and cookie policies.

Analytics providers that help us measure traffic and usage.
Advertising networks and marketing platforms that assist us with campaigns.
Payment and security partners that support fraud prevention and verification.

We work with reputable service providers and aim to ensure that any third-party cookies are used in line with applicable privacy laws and standards relevant for Canadian users.

4. Examples of Data Collected by Cookies

Cookies may collect and process information such as:

Browser type and version.
Device type and operating system.
Language preferences and country settings.
Pages visited, links clicked, and time spent on our site.
Referring site or campaign that led you to us.
General location based on IP address (such as province or city level).

We do not use cookies to store sensitive personal details such as your full payment card number or official ID details. Such information is handled through secure channels and protected by encryption and strict access controls.

The length of time a cookie remains on your device can vary:

Session cookies are deleted when you close your browser.
Persistent cookies may remain for days, months, or years, unless you delete them earlier.

We aim to set reasonable expiry periods that match the purpose of each cookie. For example, security-related cookies may need longer lifetimes, while analytics cookies may use shorter windows that are enough to measure site performance over time.

You have several options for controlling cookies and similar technologies on your device.

6.1 Browser Settings

Most browsers let you manage cookies through their settings. You can:

Block all cookies.
Block cookies from specific sites.
Delete cookies that are already stored.
Set your browser to warn you before a cookie is stored.

The steps differ from one browser to another. You can usually find instructions in your browser’s “Help” or “Settings” menu. If you block or delete cookies that are needed for our services, some features may not work, and your experience may be limited.

6.2 Device and Operating System Tools

Your device or operating system may include settings that affect how cookies and other tracking tools are used. For example, some mobile devices allow you to control tracking across apps or limit ad personalisation.

6.3 Third-Party Tools and Opt-Outs

Certain analytics and advertising partners provide their own opt-out tools. Where possible, we respect signals from tools that allow you to limit tracking or personalisation. Please note that using such tools may not stop all cookies, but it may reduce the use of data for advertising or analytics purposes.

7. Cookies and Personal Data

Some data collected by cookies may be treated as personal data under applicable privacy laws, as it may identify you or your device. We handle such data in line with our general privacy principles.

We collect and process data fairly and for clear purposes.
We keep data only as long as needed for legal, regulatory, or business reasons.
We apply security measures such as encryption, access controls, and monitoring.
We share cookie data with third parties only where needed and under appropriate safeguards.

For more information on how we handle personal data, your rights as a Canadian user, and how to contact us about privacy matters, please refer to our Privacy Policy on our website.

8. Cookies, Responsible Gaming, and Security

Incaspin supports responsible gaming and player protection. Some of our systems for security, fraud prevention, and responsible gaming may rely on cookies and related identifiers.

Verifying your identity and age (18+) before granting full access to services.
Detecting irregular behaviour patterns that may signal account misuse.
Supporting self-exclusion tools, reminders, and account restrictions when available.

By allowing necessary cookies, you help us protect your account and uphold our licence and regulatory duties.

We may update this Cookie Policy from time to time, for example if we introduce new services, work with new partners, change our technology, or respond to legal and regulatory updates that affect Canadian players.

Any changes will be posted on this page with an updated “Last updated” date.
In case of material changes, we may also provide a notice on our site or by email.
Your continued use of our services after changes take effect means you accept the updated policy.

We encourage you to review this Cookie Policy regularly so that you remain informed about how cookies are used in connection with your Incaspin account.

10. Third-Party Websites and Services

Our site may contain links or references to external websites, applications, or services that are run by third parties. These third parties may use their own cookies and tracking technologies.

We do not manage the cookies used by third-party sites.
Their cookie and privacy practices are governed by their own policies.
We encourage you to read the cookie and privacy notices provided on those external services.

If you access third-party services through banners, promotions, or links on our site, please be aware that they may collect data according to their own rules, which may differ from ours.

11. Incaspin and Canadian Users

Incaspin serves players in Canada in line with applicable standards and expectations for privacy and data protection. Our use of cookies is guided by the aim to provide fair, transparent, and secure entertainment.

We strive to limit cookies to what is necessary for our services and improvements.
We respect local rules on consent, especially regarding analytics and advertising cookies.
We apply internal procedures to review our use of cookies and third-party tools.

By using the services available through incaspin.live, you acknowledge that cookies may be placed on your device and that data may be collected and processed in the ways described in this policy, in line with applicable Canadian requirements.

12. Your Responsibilities

As a user, you also play a role in managing your privacy and security in relation to cookies:

Regularly check your browser and device settings to keep them in line with your preferences.
Use secure passwords and keep your login details confidential.
Log out of your account when using shared devices.
Contact us if you notice anything unusual in your account activity.

We will continue to work to provide clear information so that you can make informed choices about cookies and data use.

13. Contact Us

If you have questions about this Cookie Policy, our use of cookies, or your options as a Canadian player, you can contact us at any time. Our support team is available to help clarify how cookies are used in relation to your account and activity.

Email: [email protected]

When you contact us, please include enough information for us to understand your request, such as the type of device and browser you use, and, if relevant, screenshots of cookie prompts or messages you are asking about.

14. Summary

This Cookie Policy explains in clear terms how Incaspin Casino uses cookies and similar technologies on our Canadian site and services. Cookies help us run our platform, protect players, improve performance, and, where allowed, present more relevant information and offers.

You are free to manage your cookie settings at any time through your browser, device tools, and, where available, our on-site controls. Doing so may affect how well certain parts of our service function, but we respect your choices and aim to support them as much as possible.

By continuing to use our services, you confirm that you have read and understood this Cookie Policy and consent to the use of cookies as described, subject to any choices you make in your settings.

Last updated: [Please insert date]